Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.libfestival.org (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or forms that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. Additionally, you may request to opt out on the individual advertiser’s website.
EMAIL NEWSLETTER
We operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity among other information as needed.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
CHILDREN’S PRIVACY AND MINORS
The Site and our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information. Furthermore, in accordance with the California Consumer Privacy Act (CCPA), we do not explicitly sell or share the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age.
EXTERNAL LINKS
Users are advised to click on all external links at their own risk. This includes social media buttons, advertiser’s links or any other such link that takes away from our site.
DO NOT TRACK AND GLOBAL PRIVACY CONTROL (GPC)
While we currently do not alter our Site’s data collection practices in response to traditional "Do Not Track" signals from browsers, we strictly honor the Global Privacy Control (GPC) signal. If you use a browser or extension that broadcasts the GPC signal, our Site will recognize it and automatically process it as a valid request to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacypolicy@thedolab.com.
CALIFORNIA RESIDENTS PRIVACY RIGHTS (CCPA / CPRA NOTICE)
This section applies solely to all visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA).
1. Notice at Collection: Categories of Personal Information Collected, Purposes, and Retention Within the last twelve (12) months, we have collected the following categories of personal information from consumers for the following business and commercial purposes:
Identifiers: (e.g., real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name). Purpose: To fulfill orders, communicate with you, and process Event access.
Commercial Information: (e.g., records of products or services purchased, obtained, or considered). Purpose: To process transactions, provide customer support, and analyze purchasing trends.
Internet or Other Similar Network Activity: (e.g., browsing history, search history, information on a consumer's interaction with a website, application, or advertisement). Purpose: To optimize Site functionality, screen for fraud, and provide targeted advertising.
Geolocation Data: (e.g., physical location or movements). Purpose: To tailor Event information and improve user experience.
Data Retention: We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
2. Selling and Sharing of Personal Information Under California law, the use of certain third-party cookies and tracking technologies (such as Google Analytics and Facebook Pixels) for cross-context behavioral advertising may be considered "sharing" or "selling" personal information. In the preceding twelve (12) months, we have "shared" Identifiers and Internet/Network Activity with advertising and analytics partners for these purposes.
3. Your California Privacy Rights If you are a California resident, you have the following rights regarding your personal information:
Right to Know and Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including the specific pieces of information we have collected.
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Limit the Use of Sensitive Personal Information: We do not currently collect or process "sensitive personal information" (as defined by the CPRA) for the purpose of inferring characteristics about you. Should this change, you have the right to limit its use.
Right to Opt-Out of Sale or Sharing: You have the right to direct us not to "sell" or "share" your personal information at any time. You may exercise this right by clicking the "Do Not Sell or Share My Personal Information" link in the footer of our Site or by broadcasting a Global Privacy Control (GPC) signal.
Right to Non-Discrimination: We will not discriminate against you (e.g., by denying goods or services, or charging different prices) for exercising any of your CCPA/CPRA rights.
4. How to Exercise Your Rights To exercise your rights to know, access, delete, or correct described above, please submit a verifiable consumer request to us by either:
Calling us toll-free at: 1-866-41DO-LAB
Emailing us at: privacypolicy@thedolab.com
Visiting our webform here.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. We will verify your request by asking you to provide information that matches the identifying information we have on file for you.
5. California "Shine the Light" Law California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacypolicy@thedolab.com with "California Shine the Light Request" in the subject line.
Revision Date 2/23/26