Guest Services
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Have a camping question or need some help? Our friendly Guest Services booth staff at each campground plaza are here to assist you and can provide you with a festival guide and map if you need one. Large Map signs can also be found throughout the festival.
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If you've lost an item during your festival stay, head to the Main Guest Services booth located between the Lightning and Thunder stages. Lost items can also be brought to any Guest services locations by fellow festival-goers.
All lost items are logged in our database, so you can stop by the Main Guest Services booth to check whether your item has been turned in.
All items will be held for 30 days and returned at the owner's expense. Unclaimed low-value items will be donated to charity, and all remaining items after 30 days will be repurposed at Do LaB's discretion with good intentions. -
Established and staffed by a group of passionate music lovers who choose to remain clean and sober at the festival. Meetings are open to everyone seeking fellowship in the midst of all the fun. There is no judgment on others’ decisions related to drugs and alcohol, neither condemning or condoning their use. Lightning without a Bottle’s location will be provided closer to the festival! Join the Lightning without a Bottle Facebook Group
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Lightning in a Bottle is accessible to all guests with disabilities. It is our goal to continually make the festival more accessible, and we thank you for your support and participation. Click here to read more about ADA / Accessibility at LIB.
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Harm Reduction is a set of practical strategies and services where the goal is to support a safe festival experience. We want to keep people healthy, happy and out of the Medical tent. We partner with several organizations to make sure our attendees stay safe and informed.
RANGERS - Guardians of the shared values of the community. Empowered by LIB and Do LaB to address safety concerns, mediate disputes, and resolve conflicts
MEDICAL- Find Medical & Harm Reduction services at two onsite locations or ask anyone with a walkie to call Medical for you. Medical Booth locations will be identified on the festival map and updated here.
EMOTIONAL SERVICES - If you’re having a difficult experience, physically or emotionally, you can visit with trained therapists and volunteers who will help provide a safe space for you.
DANCESAFE - Need a pair of free earplugs? Have a question about how to have a safe festival experience? Stop by the DanceSafe booth. Since 1998, this organization promotes health and safety within nightlife and festival communities.
SECURITY - Event security will be located at the perimeter of the festival, as well as throughout the event space and in the campgrounds.

